Terms of Service

1. Agreement to Terms

By accessing our website (russianbeautyhair.com) or interacting with our messaging services on Facebook Messenger and Instagram, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Russian Beauty Hair provides premium hair extension services including Ice Hair Extensions, Hollywood Hair Extensions, and virgin hair products. We also provide customer support and information through automated messaging on Facebook Messenger and Instagram Direct.

3. AI Messaging Service

Our Facebook Messenger and Instagram Direct messaging uses an AI-powered assistant to provide information about our services, pricing, and availability. Please note:

• Responses are generated by AI and may not always be perfectly accurate
• AI responses do not constitute binding offers or contracts
• Pricing and availability shared by the AI are subject to confirmation by our team
• For booking confirmations and specific commitments, a human team member will follow up

4. Bookings and Appointments

Appointment requests made through messaging are not confirmed until acknowledged by a member of our team. We reserve the right to modify or cancel appointments with reasonable notice.

5. Pricing

All prices listed on our website and communicated through messaging are in AED (UAE Dirham) unless otherwise stated. Prices are subject to change without prior notice. Final pricing will be confirmed during your consultation.

6. User Conduct

When using our messaging services, you agree not to:

• Send abusive, offensive, or harassing messages
• Attempt to exploit or misuse the automated messaging system
• Send spam or unsolicited promotional content
• Impersonate another person or entity

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Russian Beauty Hair and is protected by applicable intellectual property laws.

8. Limitation of Liability

Russian Beauty Hair shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or messaging services. Information provided by our AI assistant is for general guidance only.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the Emirate of Dubai.

10. Contact

For questions about these Terms of Service, contact us at: info@russianbeautyhair.com